How to enter a prescription from an outside pharmacy

If you receive a prescription request from a third-party pharmacy, the Platform's “Create Rx” tool allows you to notify clients of the opportunity to purchase that prescription through your online pharmacy.  

 

Steps to enter an outside pharmacy request 

  1. When you log in to create a prescription, you'll see a checkbox on the prescription card labeled “Prescription came from other pharmacy.” 

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  2. To notify clients of the opportunity to purchase that prescription through your online pharmacy, simply create a new prescription for the product.

  3. After you’ve filled in all the fields on the prescription form, arrow toward the bottom-left and check the box labeled “Prescription came from other pharmacy.” 

  4. After you click “Authorize,” the following personalized, product-tailored email will be sent to your client:

 

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